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‎11-15-2021 07:39 AM

HP Recommended
Product: hp 5520

hp photosmart 5520. was missing one setup cartridge. How do I bypass error

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3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-17-2021 01:37 PM

HP Recommended

@ehskarla

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I understand you are receiving a "use setup cartridges" error.

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon in the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted.  
 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

ECHO_LAKE
I am an HP Employee

View solution in original post

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1 person found this reply helpful
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2 REPLIES 2

‎11-17-2021 08:03 AM

HP Recommended

HELP....... I have wasted 4 days on this printer....

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‎11-17-2021 01:37 PM

HP Recommended

@ehskarla

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I understand you are receiving a "use setup cartridges" error.

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon in the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted.  
 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

ECHO_LAKE
I am an HP Employee

Tags (1)
1 person found this reply helpful
Was this reply helpful? Yes No
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