hp Deskjet 2130 copying and printing blank pages

[hammoadel]

hi my name is Mohammed

today while using my Deskjet 2130 if figured out that it is not copying black ink 

and instead printing blank pages

the clean cartilage feature didnt work with its both stages

the align paper shows only blue and read color with no black at all

thanks in advance

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Forums.

First, make sure the printer is plugged directly into a wall outlet and not a surge protector or extension cord. After doing that, check out this document on how to troubleshoot print quality issues with your printer.

Hope that helps!

[hammoadel]

No sir
I did this all no response
I need unusual support not regular one 😞
And i cannot replace the cartilage until i am sure its not another problem

[hammoadel]

We pay alot for ur company
So we expect better service more respect and decent response

[greenturtle]

Hi @hammoadel

Would suggest that you contact HP to get the priner serviced if it is under warranty.

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Thank you! 

[hammoadel]

problem solved by instslling new ink

[greenturtle]

Hi @hammoadel,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

[Cipher5015]

Good Day.

I bought a Dekjet 2130 printer yesterday. Everything was going great and then the printer started to print only blank pages. Tried all your tips and support advice, but nothing solved the problem. Did clean the contacts of the printer cartrage as adviced ect ect, but nothing helped, none of the advice helped me.

Is there anything else that I can do to solve this problem? I have not even printed 100 pages.

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
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