• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet 5252 All-in-One Printer

recently changed the ink on my officejet 5252 and the screen has been saying "Service station stalled" ever since... every time I hit OK, it goes right back to the same message after a couple seconds 

1 REPLY 1
HP Recommended

Hi@4Shizzle,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing service station stalled issues with the HP OfficeJet 5252 All-In-One Printer.  

 

I have a few recommendations 

  • The service station sits under the cartridges and has a moving tray in it. If any debris has dropped into the service station it can prevent proper movement. The printhead may not be affected by that and will appear to move normally.
  • Remove and reinstall the ink cartridges
  • Try a firmware update: https://support.hp.com/in-en/document/c02919168

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.