hp desk jet 2734e will not print. I bought new PC w/Windows 11 at same time. Please HELP!

[TonyP321]

I bought a new PC Windows eleven at the same time as an HP Deskjet 2734E printer in December. Have not been able to print anything except the  Quick Start Guide which has literally printed at least 20 times. Can someone please HJELP? Much 

[zoey7886]

@TonyP321, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP DeskJet 2734e! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like your HP DeskJet 2734E might be stuck on a previous print job or not properly set up. Try these troubleshooting steps:

1. Clear Print Queue

1. Press Win + R, type control printers, and hit Enter.
2. Right-click your HP DeskJet 2734E and select See what's printing.
3. Click Printer > Cancel All Documents.

2. Set as Default Printer

1. Go to Settings > Devices > Printers & Scanners.
2. Click your HP printer, then Manage, and set it as Default.  

3. Reinstall Printer Drivers

1. Unplug the printer and remove it from Printers & Scanners.
2. Download the latest drivers from HP website.
3. Restart your PC and reinstall the printer.

4. Check HP Smart App

• If you installed HP Smart, ensure the printer is connected and not stuck on a test print loop.

If these steps don’t fix it, let me know what error messages (if any) you’re seeing! 😊

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Akhi_H]

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Take care, and have an incredible day ahead! 

Regards, 

Akhi_H