hp desk jet 3755 won't print black ink

[boo19]

i have the same problem with my desk jet 3755

the bottom of the printer say 3700

[Dvortex]

Hello, @boo19 – Hope you are well 🙂

Thanks for engaging in the HP Support Forums! I’d like to help with the printer issue!

Going through your post, I understand that you are not able to print in black with your Deskjet printer. To assist you with this issue, I need to know whether the printer can make a "Photocopy" or not.

Place a document face down on the scanner glass and press the copy option on the printer control panel. Let me know if it makes a good copy or not.

If the copy also comes out without black, then please try the steps listed here: http://hp.care/2sVDCPp  

Make sure to clean the ink cartridges as suggested in Step 5.

NB: Deskjet 3755 is a printer model which comes under Deskjet 3700 series. Hence mentioned so in the bottom of the printer.

Those steps should do the trick, let me know the outcome!

Good luck 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[Mandy1968]

hp desk jet 3755 won't print black ink

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you