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We mloved recently to  la Gomera (Canarian isle)  and there I bought a hp deskjet 1510. It won't print when connected to my lap top, also HP with Windows vista, although it is connected, is on, and is the default printer. I tried everything the print and scan doctor suggested (like switch off fire wall, chekc print ooler, remove and reinstall driver and software  etc) and everything else I found in support from HP. it still does not print. When connected to our other lap top, also HP but with windows 7, it works fine. The only thing I managed to print is a diagnostic page but it give only numbers and letters like SN = CN39a19mmp05yr 21 PG =81 12 PER = -5yr 22 FB = 0/0 etc. Tjat does nog help me :-(.  does anybody know how to solve this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, 

 

Please try the below mentioned steps..

 

Click START > Device and Printer > Add a Printer > Add a local printer >

( if the printer is connected with USB )

Select "Use Existing Port " then Virtual USB from drop down  , Click NEXT, in the Manufacturing list , select HP / Hewlett packard, and from the right pane , select Deskjet 6980 and complete the wizard

 

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

View solution in original post

12 REPLIES 12
HP Recommended

Hello, 

 

Please try the below mentioned steps..

 

Click START > Device and Printer > Add a Printer > Add a local printer >

( if the printer is connected with USB )

Select "Use Existing Port " then Virtual USB from drop down  , Click NEXT, in the Manufacturing list , select HP / Hewlett packard, and from the right pane , select Deskjet 6980 and complete the wizard

 

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
HP Recommended

Thank you so much! It works! 

HP Recommended

thanks a lot..it will be more helpful

HP Recommended

Thankyou very much. Helped alot. Printer now works. Who would have guessed that a 1510 wil print on a 6980???? The numbers are so close I must have misunderstood.

Thankyou Jabzi for your help. Now the only problem I need to troubleshoot is half printed words. 

Much regards

HP Recommended

Dear Friends,

 

Could any body please help me to solve my printer problem?  HP Desk Jet 1510 All In One Printer. Product No. B2L56A, I am using it with Windows 7 Profesonal Coer 2 duo Lenovo Desktop PC.  I have downloded and installed all softwares. I can Do Copy and also Scan with it. But I cannot get any print including Test Print. There are two Error messeags : 0x000003eb and 1406. When I try to Print Test Popup message says Driver not install. I downloded and installed  DJ1510-188 driver, Print and scan Dr., HP instalation utylity, and Full verson HP software 98.8 MB  already. I shall be thankfull if any body could explain me what should I do to solve this problem. Thanking you all.  Soma.

HP Recommended

Hello, 

 

Please try the below mentioned steps..

 

Click START > Device and Printer > Add a Printer > Add a local printer >

( if the printer is connected with USB )

Select "Use Existing Port " then Virtual USB from drop down  , Click NEXT, in the Manufacturing list , select HP / Hewlett packard, and from the right pane , select Deskjet 6980 and complete the wizard

 

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
HP Recommended

this work's for me too. thanks

HP Recommended
nagano, if you solved your problem then ok but not then please install Canon mp287 printer+driver first for some time and then install and connect hp 1015. its work for me.
HP Recommended

Why does this work??? Thank U!

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