hp deskjet 3050 j610 no longer displaying pop up window to clear an out of paper condition

[Sa565]

Once was rare occasional condition now pop-up window never appearing. How else to respond without it unknown.

[VikramTheGreat]

Hi @Sa565,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP DeskJet 3050 J610 printer is no longer displaying the pop-up window for an "Out of Paper" error on your Windows 10 (64-bit) system, even though the condition still occurs, here are some steps you can take to resolve or work around the issue:

1. Check Windows Notification Settings

Sometimes, Windows may suppress printer notifications:

• Go to Settings > System > Notifications & actions.
• Scroll down to "Get notifications from these senders".
• Make sure HP Printer or HP Smart is enabled.
• Also, ensure "Show notifications on the lock screen" is turned on.

2. Reinstall or Update HP Software

The pop-up is often managed by HP's software:

• Uninstall any existing HP printer software from Settings > Apps.
• Download and install the latest version of HP Smart or HP Full Feature Software for your printer from HP Deskjet 3050 All-in-One Printer series - J610 Software and Driver Downloads | HP® Support.

3. Use HP Smart App for Alerts

If the pop-up is no longer appearing via Windows, the HP Smart app can still notify you of printer issues:

• Download: HP Smart - Free download and install on Windows | Microsoft Store.
• Add your printer and enable notifications within the app settings.

4. Manually Clear the Out of Paper Error

If the printer shows the error on its display, but no pop-up appears:

• Reload the paper tray with clean, flat paper.
• Press the Cancel (X) button on the printer to clear the error.
• Try printing again.

If the printer still doesn’t pick up paper, follow HP’s official guide to:

• Clean the paper rollers
• Checkthe  paper condition
• Reset the printer
  👉 HP Deskjet 3050 (J610) All-in-One Printer Series - 'Out of Paper' Error Message and the Printer Does...

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[VikramTheGreat]

Hi @Sa565,

Welcome to the HP Support Community.
 

 I would request you to please try the steps shared above and let us know how it goes

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support