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‎07-11-2019 12:11 PM

HP Recommended
Product: hp deskjet 5150
Operating System: Microsoft Windows 10 (32-bit)

I haven't used my printer in over 5 years. I just set it up to my laptop and put in a brand new black ink cartridge. I am getting blanks on anything I print. I even got a blank on the test. How do I solve this?

1 REPLY 1

‎07-14-2019 02:43 PM

HP Recommended

@NoGoodWithTech

 

Welcome to HP support community.

 

Perform a cartridge cleaning from Printer Assistant.

  1. Select Tools and Updates.

  2. Go to Printer Maintenance.

  3. Select Clean Cartridges.

  4. Click Clean and follow the onscreen instructions.

You can refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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