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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- hp deskjet plus 4140 in error state

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06-07-2025 10:22 AM
Hi @tgb0705,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
Thanks for reaching out. If your HP DeskJet Plus 4140 All-in-One Printer shows an "error state" in Windows 11, here are the most effective steps to troubleshoot and resolve the issue:
1. Check Physical Connections
- Make sure the printer is powered on.
- If using USB, unplug and replug into a different USB port.
- If wireless, make sure the Wi-Fi light is solid, not blinking.
2. Restart Devices
- Power off the printer and PC.
- Unplug the printer from power for 60 seconds, then plug it back in.
- Restart the computer and try printing again.
3. Set Printer as Default
- Go to Settings > Bluetooth & Devices > Printers & Scanners
- Click your printer > click Set as default
4. Clear Print Queue
- Go to Control Panel > Devices and Printers
- Right-click your printer > See what’s printing
- Cancel any stuck jobs
5. Run the HP Smart App
- Download and run HP's official diagnostic tool:
🔗 HP Smart - Free download and install on Windows | Microsoft Store
This tool automatically detects and fixes common problems like:
- Connection issues
- Driver errors
- Print spooler problems
6. Reinstall Printer Driver
- Go to Settings > Printers & Scanners
- Remove your HP printer
- Restart the PC
- Download the full driver from HP's official page:
🔗 HP DeskJet Plus 4140 All-in-One Printer Software and Driver Downloads | HP® Support
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
VikramTheGreat
HP Support