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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- hp dj2630 missing lines when printing

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09-17-2022 01:39 AM
hp dj2630 missing lines when printing
Solved! Go to Solution.
Accepted Solutions
09-20-2022 07:01 AM
Hi @Jay_MD,
Welcome to the HP Support Community
I understand you are facing a print quality issue with your HP printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- Are you using genuine HP ink cartridges?
- Does the copy print out the same way?
- What's the application you are trying to print from?
- Have you tried printing from a different application or device? While you respond to that, let's print a Print Quality Diagnostic page -Post the Print Quality Diagnostic page here so we can help you further.
You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable to your printer - Print Quality Issues
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee
09-20-2022 07:01 AM
Hi @Jay_MD,
Welcome to the HP Support Community
I understand you are facing a print quality issue with your HP printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- Are you using genuine HP ink cartridges?
- Does the copy print out the same way?
- What's the application you are trying to print from?
- Have you tried printing from a different application or device? While you respond to that, let's print a Print Quality Diagnostic page -Post the Print Quality Diagnostic page here so we can help you further.
You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable to your printer - Print Quality Issues
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee