hp envoy 4500 error ox830000a

[BBear88]

unplugged and re plugged and got this error

0x83c0000a

[Kuroi_Kenshi]

Hi @BBear88,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding the error codes 0x830000a and 0x83c0000a!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Power Cycle the Printer and Computer:

• Turn off the printer and the computer.
• Unplug the power cord from the printer and any USB or network cables.
• Wait for about a minute.
• Plug the power cord back into the printer and turn it on.
• Connect any necessary cables and restart the computer.

Check the Connections:

• Ensure that all cables between the printer and computer are securely connected.
• If you are using a network, check your router or switch for any issues.

Reset the Printer:

• On the printer's control panel, perform a reset by navigating to settings and selecting the reset option.

Reinstall Printer Drivers:

• Uninstall the existing printer drivers/software from your computer.
• Visit the HP Support website and download the latest drivers for your HP Envy 4500 model.
• Install the new drivers following the instructions provided.

Check for Paper Jams or Cartridge Issues:

• Open the printer and check for any paper jams.
• Ensure the cartridges are correctly installed and are not empty.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,