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HP Recommended
really baffled as to why my printer is doing this, its very frustrating, there are meant to be 6 of these prints on each page but on heavier stock paper it gets cut off - there is no problem doing this on regular printer paper just on heavier stock papers. Have done all alignment/quality tests already.
HP Recommended
Check whether the paper is within the Weight limits for "card" paper.
Printer Specifications for HP ENVY 4500, DeskJet 3540 Printers
Section Paper Handling
Paper tray capacities
Paper type | Paper weight | Input tray (maximum capacity) | Output tray* |
Plain paper (sheets) | 64 to 90 gms (16 to 24 lb) | Up to 50 (20 lb paper) | 20 (20 lb paper) |
Cards | 200 gms (110 lb index max) | Up to 20 | 10 |
Envelopes | 75 to 90 gms (20 to 24 lb) | Up to 5 | 5 |
13 x 18 cm (5 x 7 in) Photo paper | Up to 281 gms (75 lb) | Up to 20 | 10 |
10 x 15 cm (4 x 6 in) Photo paper | Up to 281 gms (75 lb) | Up to 20 | 10 |
216 x 279 mm (8.5 x 11 in) Photo paper | Up to 281 gms (75 lb) | Up to 20 | 10 |
What else?
The illustration you provided seems to show an embossed finish on the paper.
Even assuming the weight of the paper is supported, embossed finish will likely fail to print, get stuck, or provide odd results.
What else?
The Media list to which I have access (basic tech specs) does not include an alternate to the standard paper types.
| Media Types | Paper (plain, inkjet, photo), envelopes, cards, HP premium media, iron-on transfers, borderless media |
IF your paper is not over the weight limit for Card paper,
IF your printer software shows a list of types that includes Brochure matte, try that paper type.
Observations
Index card paper is generally a lighter weight class (ISO standard for Index paper)
Index paper lacks an embossed (rough / uneven) finish.
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
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When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 4500 e-All-in-One Printer series
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