really baffled as to why my printer is doing this, its very frustrating, there are meant to be 6 of these prints on each page but on heavier stock paper it gets cut off - there is no problem doing this on regular printer paper just on heavier stock papers. Have done all alignment/quality tests already.
The illustration you provided seems to show an embossed finish on the paper.
Even assuming the weight of the paper is supported, embossed finish will likely fail to print, get stuck, or provide odd results.
The Media list to which I have access (basic tech specs) does not include an alternate to the standard paper types.
Paper (plain, inkjet, photo), envelopes, cards, HP premium media, iron-on transfers, borderless media
IF your paper is not over the weight limit for Card paper,
IF your printer software shows a list of types that includes Brochure matte, try that paper type.
Index card paper is generally a lighter weight class (ISO standard for Index paper)
Index paper lacks an embossed (rough / uneven) finish.
Printer Home Page - References and Resources –Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to thePrint and Scan Doctor(Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) aCategory>Topic >Subtopic
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".