-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- hp envy printing streaky/not showing up fully

Create an account on the HP Community to personalize your profile and ask a question
12-02-2018 10:32 AM
hi,
Im very confused as to why my HP Envy has just now stopped printing clearly. I usually use the os HP app to print via bluetooth from my iphone. it used to work absolutely fine, even when i had off brand ink. just about a week ago i tried to print an essay / small photos onto plain paper and they aren’t printing in good quality. they’re streaky, and barely showing up. i’ve tried both level tests to clean the ink cartridges. can someone please give me ideas to why it would’ve randomly stopped printing right? thank you so much!!
12-04-2018 03:55 PM
Welcome to HP Forums. This is a great place to get support, find answers and tips.
I have gone through your Post and would like to help
I appreciate all your efforts and expertise in troubleshooting this issue
Please print a Quality Diagnostic Page and let me know how it prints
-
Make sure to load the input tray with plain, white paper.
-
On the printer control panel, swipe the display to the left, and then touch Setup
.
-
Touch Tools.
-
Swipe up on the display, and then touch Print Quality Report.
A Print Quality Diagnostic report prints.
Keep me posted how it goes
Thank you and have a great day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee