hp instant ink problems

[rsliter]

I have the same problem.  I enrolled in the program over 2 months ago and never received any instant ink cartridges.  I have now had to purchase yet another black ink cartridge.  Every time I try to get an answer to the question of " where are my instand ink cartridges" I get no viable answer.  If this is supposed to be some real money saving program it suck big time.  I wouldn't advise anyone to take part in it.  It sounds good and it would probably work good if someone knew what they were doing.  It's probably being managed out of India in which case good luck on finding out anything.

[A4Apollo · Accepted solution]

Hey there! @rsliter, Thanks for stopping by the HP Support Forums!

I understand you are out of black ink cartridges and you are in need of the replacement ink cartridges.

Also, I understand your concern and situation you are into. So don't worry I'll try to help you out.

Did you make any changes to your printer?

By not wasting much of your time. Please share out few details in a private message, so I can check your account details and initiate an order to ship you the replacement ink cartridges.

Printer Model Name

Serial Number of the printer

Instant ink Email Address

Instant Ink Account Number

Address to ship the cartridge

Do you need black or colour ink cartridges?

Hope to hear from you soon!

I hope you have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[rsliter]

Just incase you didn't get the information here it is again.

[personal information removed]

Do you need black or colour ink cartridges?  Black now it is also telling me I need the blue one also.

Thank you again,

Ron Sliter

[A4Apollo]

@rsliter, Thanks for your quick response and time.

I appreciate your efforts for sharing the account details.

I have checked the account details and I'm processing an order to ship you correct set of ink cartridges.

I have processed an order to ship the ink cartridges at an express shipment and you should be receiving the ink cartridges in a few days.

Also, next time please don't share the instant ink account details on a public post. Please use private message.

Hope this helps!

Take Care! 🙂