hp laserjet pro m404dn event code 13.09.04 help

Nextsoft · ‎01-26-2023

Hi All am getting this code on my hp laserjet pro m404dn event code 13.09.04

Andr-1611 · ‎01-27-2023

13.08.yz,13.09.yz Paper is jammed in the cartridge area

Andr-1611

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Repairatrooper · ‎01-27-2023

If you keep getting this error it is possible that you have a bad cartridge, especially if you are using 3rd party toners. The issue is usually that the engagement cogs on the cartridge drive shaft do not engage properly into the printer drive and the drum does not rotate and this stops the paper right at that point.

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