hp office jet pro 8720 keeps wanting to do setup

[Kevin96]

hp office jet pro 8720 keeps wanting to do setup

[Raj1788]

@Kevin96

Welcome to the HP Community

Follow the Hp document First Time Printer Setup.

Click on this link: https://support.hp.com/in-en/product/hp-officejet-pro-8720-all-in-one-printer-series/7902032/documen....

If you are facing this issue while installing the printer driver, follow the below steps.

I suggest you do a Hard Reset on the printer

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Run our HP Print and Scan Doctor diagnostic tool to automatically diagnose and fix problems fast!

Click on this link: http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe to download, double click on the downloaded file to run HP Print and Scan Doctor.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)