hp officejet 100 mobile printer

[TNMom58]

HP Officejet 100 Mobile printer has every light flashing on it's panel.  And I am unable to print.  Unable to shut printer down either. Did troubleshooting and received message that no troubles detected. Any suggestions?

[jabzi]

Hello TNM0m58,

Its surprising to read that all the lights flashing. Below is the solution for the same ..

1. Unplug the Power cord from back of the unit and from the Wall outlet.
2. Unplug the USB cable .
3. Wait for 1 minute.
4. Plug in the Power cord to Wall out let and then to printer. The printer should power up automatically,
5. If the printer does not  Power On , then press the Power button.
6. check for the status of Blinking/ flashing lights.  Below is the link for the steps that should resolve the issue .

Click >  Flashing Lights 

Or

Copy paste the below url in the browser .

http://support.hp.com/us-en/document/c02643100

Regards,
Jabzi

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[TNMom58]

Good suggestion! Only thing I had to add to steps was I removed battery backup otherwise it would not shut down. I am now printing

[jabzi · Accepted solution]

Hello TNMom58

Below are the steps that should resolve the issue for "All Lights Flashing" - ( including your suggestion 🙂 )

1. Unplug the Power cord from back of the unit and from the Wall outlet. Unplug the USB cable .
2. Remove the Battery Backup.
3. Wait for 1 minute.
4. Install the Battery backup . Plug in the Power cord to Wall out let and then to printer.  The printer should power up automatically, If the printer does not  Power On , then press the Power button.

Regards,
Jabzi

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Was your question answered? Mark it as an Accepted Solution!
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[Bandit65]

Thank you Jabzi.  This information really helped me!

[rqmguy]

The solution did not work for me - the lights are still blinking and nothing else will happen.

[rqmguy]

The solution did not work for me - the lights are still blinking and nothing else will happen.

[wt123]

Doesnt work. Just replaced ink cartridges.

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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