hp officejet pro 8620 reset forgot admin password

[Emiliospam]

I'm locked out of my hp officejet pro 8620, I forgot the admin password.

Removed the inktcartiges and disconnected the powerplug for 5 minutes.

Pressed the powerbutton for 30 seconds en then reconnected the power cord.

NO JOY!

Is there a way to restore the defaults?

[Emiliospam]

I havent seen the PM that was sent and can't find it anywhere?

Please sent it again?

Kind regards,

Emiel

[Echo_Lake · Accepted solution]

@Emiliospam

Welcome to the HP Support Community. 

I'd be happy to assist you with the admin password issue. 

Let's try these steps to restore the network settings to defaults - 

• From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup.
• Touch Restore Network Defaults, and then touch Yes.
  A message appears stating that the network defaults have been restored.
• Touch OK.

If the issue still persists, I have sent you a private message with the steps to reset the printer. Check next to your profile name, you should see a little blue envelope, please click on it.   

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!