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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- hp photosmart 5520

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04-21-2016 01:24 PM
Hi. not gust the photos are 10.5x15. evrithing i send in eprint from my e-mail is 10.5x15. i didnt fix the problem. evrithing is like this photo the documents and evrithing. is gust in the up part of the paper and 10.5x15.Thank you.
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Accepted Solutions
04-21-2016 01:43 PM
Hi,
The ePrint settings are limited, you can only print an image file at a size of 10 X 15, meaning this is by design and cannit be changed:
Paper size for image attachments: 101.6 x 152.4 mm (4 x 6 in)
As a reference see the 'Can I change the default print settings for an HP ePrint print job?' within the following article:
http://support.hp.com/us-en/document/c03721293#ePrint_FAQ
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
04-21-2016 01:43 PM
Hi,
The ePrint settings are limited, you can only print an image file at a size of 10 X 15, meaning this is by design and cannit be changed:
Paper size for image attachments: 101.6 x 152.4 mm (4 x 6 in)
As a reference see the 'Can I change the default print settings for an HP ePrint print job?' within the following article:
http://support.hp.com/us-en/document/c03721293#ePrint_FAQ
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂