hp photosmart 7520 won't save ip address

[RonPalyok]

HP Photosmart 7520 won't save ip address.

After replacing Arris Modem and Linksys EA7300 Router with same, set up all exactly as was. Printer printing. No problems. Has 2 AP's all same SSID. Worked for three days, then quit working because the printer has no IP Address. Set static IP and printed fine. For 3 hours. Then wouldn't print, again shows no IP Address.

Setting manually, IP address/Subnet/Gateway/DNS all not connected. Set IP 010.000.001.249 click [Done], goes back and shows IP address, everything else "Not Connected", so far normal. Set Subnet 255.255.255.000 click [Done], goes back and now shows IP Address "Not Connected" along with Gateway/DNS. Go back to IP Address and re-enter, click [Done] and now shows IP Address  but Subnet/Gateway/DNS all not connected. It doesn't matter which one I set up, when I go back, it shows the one I selected correctly but when I set up the next item, the other 3 then shows "Not Connected".

Shows connected to correct wireless network and password verified. Won't set up DHCP, won't set up with WPS.

Any thoughts? Thank you for your time.

[Rainbow23]

Hi @RonPalyok,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing issues with your HP Photosmart 7520 e-All-in-One Printer wherein the IP address is not saved.

Let's go through a few steps that may help to fix this issue.

And here are a few steps in the link: Wireless Printer Setup

Let me know how this works.
 

You have a good day ahead.

[RonPalyok · Accepted solution]

This issue has been resolved. The security settings set up by the tech who installed the Linksys/Cisco router had set the security as WPA2/WPA Mixed Mode, changed to WPA2 Personal and I was able to configure the printer. I still don't understand why it worked for a short period of time when the router was replaced or for a couple of hours after the 1st return trip. Thanks for your response! 

[Chimney_83]

Thanks for the reply and glad that the issue is resolved.

Please do post your technical queries on our Forums for assistance.