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‎05-30-2025 10:43 PM

HP Recommended
Operating System: Microsoft Windows 11

hp printer envy 5055 displaying reflash12345

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1 REPLY 1

‎06-02-2025 12:32 PM

HP Recommended

Hi @Desmond81 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It looks like your HP Envy 5055 is displaying the "reflash12345" error, which might indicate a firmware issue. Here are some steps that might help:

 

Perform a Hard Reset

  • Turn off the printer and unplug it for 60 seconds.
  • Plug it back in and turn it on.

 

Update Printer Firmware

  • Visit HP’s support page and check for any available firmware updates.
  • Install the latest firmware and restart the printer.

 

Since this error seems to be firmware-related, updating the printer software and performing a hard reset should help. Let me know if you need further assistance! 🚀

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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