hp printer error code 79 service error

[Brian32967]

I have the HP Color LaserJet Pro MFP M182-M185 and I keep getting this error code 79 service,  I have updated the firmware, and unplugged network cable, restarted, turned off IPV6.  The printer is constantly initializing and trying to print. I have to keep it unplugged so that the noises stop.  My printer is out of warranty.  How can I fix this?

[Anand_Andy]

Hi @Brian32967,

Welcome to the HP Support Community.

I understand you are getting an error message Service 79 on your HP LaserJet Pro MFP M182-M185 Printer. Not to worry I will help you to get a resolution to resolve the issue.

• We have to perform a Reset.
• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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