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‎07-11-2023 07:42 PM

HP Recommended

hp printer event code 71.02.4b 

I’ve tried all the steps in previous posts and nothing is working, tried unplugging, moving cartridges…literally everything.

Category:
1 REPLY 1

‎07-12-2023 12:31 AM

HP Recommended

The HP printer event code "71.02.4b" typically indicates a paper jam or paper feed issue in the printer. Here are some steps you can take to troubleshoot the problem:

Clear Paper Jams: Open all access doors and trays of the printer and carefully remove any jammed paper. Make sure to follow the instructions provided by the printer for removing paper jams.

Check Paper Path: Inspect the paper path for any obstructions or debris that may be causing the issue. Look for any torn pieces of paper, foreign objects, or accumulated dust that may be interfering with the paper feed.

Regards,
John

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