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HP Recommended
hp laserjet 2300
Microsoft Windows 10 (64-bit)

2 questions:

 

HP2300 printer only prints 1 page under windows 10 no matter what I do; can't find a mopier option to deinstall.

 

2nd is hardware:  when printer tray is 1/4 full it quits picking up paper and starts making a chucking sound.  I can't remember which part causes this, but one of the printer suppliers gave me the wrong answer and I replaced a part that wasn't the issue.  It has to do with paper pickup and depth.

 

Any help on either one is appreciated.  Please reply to my e-mail address if you have any idea; also there are others I see on here who have similar issues.

4 REPLIES 4
HP Recommended

What is the condition of the pickup roller? A worn roller will do ok with a full tray but not have enough grip to feed later on. Multiple rotations are a prime indicator of a worn roller. Which driver are you using under Windows 10. The best choice is the Universal Print Driver V6.9

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Unfortunately installing version 6.9 UPD did not change anything.  It still prints 1 copy when I call for multiples; it does print out a sheet that says unable to store job at printer; printer not configured to collate.  Solution:  Configure a RAM disk or install a hard disk if supported.

HP Recommended

Are you asking for multiple collated copies? If so, it is possible that in standard configuration the 2300, being a very very old printer simply does not have the memory capacity to collate and you may need to print in non collated form and manually collate afterwards. Adding memory might resolve the issue, but some of the older printers just don't have the capacity to offer these features with newer larger documents.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

No, I am not asking for multiple collated copies; just the ability to print multiple copies of pages like I was able to do under Windows 7 and XP.  I was just referring to the error page that printed out.

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