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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-23-2019 08:06 AM

HP Recommended
Product: mac
Operating System: macOS 10.12 Sierra

I have an hp 3070a printer out of warranty. I made a complete reset of the printer by mistake, now I'm asking to insert the initial cartridges. I do not have it anymore, how can I do? If you are looking for where can I buy? They are hp 364 cartridges specific for configuration. Many thanks to those who want to help me.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-28-2019 10:07 AM

HP Recommended

@lele4

 

A warm welcome to HP Community!

We might be able to bypass the initial printer setup by performing an OOBE(Out of box experience) reset. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

I've send you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Senan6806


I am an HP Employee

View solution in original post

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3 REPLIES 3

‎01-28-2019 10:07 AM

HP Recommended

@lele4

 

A warm welcome to HP Community!

We might be able to bypass the initial printer setup by performing an OOBE(Out of box experience) reset. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

I've send you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Senan6806


I am an HP Employee

Was this reply helpful? Yes No

‎01-30-2019 04:58 AM

HP Recommended

Good morning, thank you, you're really great. I solved my situation and I thank you from my heart, without your instructions I would never have solved the problem of my printer. Thank you

Was this reply helpful? Yes No

‎01-30-2019 07:45 AM

HP Recommended

@lele4

 

You are welcome 🙂

Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.

Have a great day!

Senan6806


I am an HP Employee

Was this reply helpful? Yes No
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