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‎07-17-2025 12:14 PM

HP Recommended

cannot obtain the password for new HP5100 due to error flashing

 

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1 REPLY 1

‎07-19-2025 12:52 PM

HP Recommended

Hi @drwDon,

Welcome to the HP support community.


I understand you are trying to get a password for an HP 5100. Please let me know what kind of printer it is that Smart Tank, Office Jet or Designjet. Let me know, and could you elaborate on the issue for better understanding?

Please help us with the Printer serial number or the product number in a private message for further assistance.
 

Here is the link to find the product serial number: - Click here

 

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

VikramTheGreat

HP Support

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