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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-07-2020 01:21 PM

HP Recommended
Product: hp envy 7645

i have a hp envy 7645 with error reading ink cartridge  problem i did change ink two times ($86) i up date firmware  same dam thing  it only leave me to get a dell now 

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1 person had the same question
1 REPLY 1

‎09-10-2020 07:58 AM

HP Recommended

@danny06, Welcome to the HP Support Community!

 

Which of the ink cartridge is indicated in the error?

Kindly perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

If the error persists, I'm afraid this is a hardware issue with the printer as you have used a new ink cartridge. Please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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