i have a scan problem on my hp deskjet Ink advantage 1515

[Stanley1234]

i have a scan problem on my hp deskjet Ink advantage 1515 please help me to solve this

[Dragon-Fur]

@Stanley1234

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@Stanley1234 wrote:

i have a scan problem on my hp deskjet Ink advantage 1515 please help me to solve this

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Self help for unknown scan problem includes (and is perhaps not limited to):

• Start Here: HP Print and Scan Doctor – Help Resolve Printer Issues

From the printer's Troubleshooting section:

•  USB Scanner Connection Error (Windows)
• Improving Scan Quality

HP Collection of “how-to” videos

• HP Video Gallery
• Use Categories and the search window to narrow the search
• For example, search for “Scan”

If you have installation, offline, or port issues, see:

From Dragon document Install Full Feature Software - Printer

Topic / Section: Printer is Offline

Example:

1. How-to “Create TCP Port” Contributed by greenturtle

Create TCP IP port

1. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address)
2. On your PC, go to Control Panel, from Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
4. Type in the proper IP address for the printer.

This video resource will show you how to do it:
Create & Use TCP IP port

Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port under the Ports tab (in Printer Properties)

Depending on your Operating System version (and printer model), there are several methods and programs are available to supplement your printer’s Scan capabilities!

Dragon Document - Help, suggestions, links to how-to videos, and examples:

Scanning Program Options

Topics / Sections – various, including:

• Know and Understand Scan DPI / Scan Resolution options
• HP Scan Extended – Exceptional standalone scan program:  Single, Multiple scans, image and PDF scans, Auto-Crop!
• NAPS2-- Not another PDF Scanner - standalone program scans PDF files and image(s) as .jpeg or PDF file(s)
• Printer Software (Full Feature Software > Printer Assistant > Print, Scan & Fax > Scan a Document or Photo)
• HP Scan and Capture
• And others…

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