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HP OfficeJet 4650 All-in-One Printer
Microsoft Windows 11

Is there a component that needs to be cleaned manually? I have ran the head cleanings.

1 ACCEPTED SOLUTION

Accepted Solutions
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Hi @brian_t,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you've already tried running the head cleaning utility and are still experiencing issues with ink flow, there are a few additional steps you can take to potentially resolve the problem:

 

Manual Cleaning: Sometimes, ink cartridges or the print head itself can get clogged with dried ink. You can try manually cleaning them. Here's how:

  • Turn off the printer and unplug it from the power source.
  • Open the printer cover to access the ink cartridges.
  • Remove the cartridges carefully.
  • Dampen a lint-free cloth or cotton swab with distilled water. Do not use alcohol or other solvents.
  • Gently wipe the copper contacts on the cartridges and the contacts inside the printer where the cartridges sit.
  • If the printer has a removable print head, you can also try removing it and gently cleaning it with distilled water and a lint-free cloth.
  • Allow everything to dry completely before reinstalling the cartridges and print head.
  • Plug the printer back in and turn it on.

Check for Debris: Sometimes, debris or paper dust can accumulate inside the printer, obstructing the ink flow. Carefully inspect the printer's interior and remove any visible debris.

Use Genuine Ink Cartridges: Using third-party or refilled ink cartridges can sometimes cause issues with ink flow. Ensure you are using genuine HP ink cartridges for optimal performance.

Update Printer Firmware: Make sure your printer's firmware is up to date. Sometimes, firmware updates include fixes for printing issues. Update the firmware on an HP printer

 

Refer to this document: HP OfficeJet 4650 All-in-One Printer series

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @brian_t,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you've already tried running the head cleaning utility and are still experiencing issues with ink flow, there are a few additional steps you can take to potentially resolve the problem:

 

Manual Cleaning: Sometimes, ink cartridges or the print head itself can get clogged with dried ink. You can try manually cleaning them. Here's how:

  • Turn off the printer and unplug it from the power source.
  • Open the printer cover to access the ink cartridges.
  • Remove the cartridges carefully.
  • Dampen a lint-free cloth or cotton swab with distilled water. Do not use alcohol or other solvents.
  • Gently wipe the copper contacts on the cartridges and the contacts inside the printer where the cartridges sit.
  • If the printer has a removable print head, you can also try removing it and gently cleaning it with distilled water and a lint-free cloth.
  • Allow everything to dry completely before reinstalling the cartridges and print head.
  • Plug the printer back in and turn it on.

Check for Debris: Sometimes, debris or paper dust can accumulate inside the printer, obstructing the ink flow. Carefully inspect the printer's interior and remove any visible debris.

Use Genuine Ink Cartridges: Using third-party or refilled ink cartridges can sometimes cause issues with ink flow. Ensure you are using genuine HP ink cartridges for optimal performance.

Update Printer Firmware: Make sure your printer's firmware is up to date. Sometimes, firmware updates include fixes for printing issues. Update the firmware on an HP printer

 

Refer to this document: HP OfficeJet 4650 All-in-One Printer series

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
HP Recommended

Gaya, thank you for the complete, easy to follow instructions.

HP Recommended

HI @brian_t,

 

That's great! I am happy to hear that the issue has been resolved. If you need further assistance feel free to reach out to us. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!

 

Have a great day ahead!

Gaya1239 

HP Support


A_Gayathri
HP Support Community Administrator.
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