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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎09-16-2016 03:08 AM

HP Recommended
Product: Photosmart 5520 all-in-one
Operating System: Microsoft Windows 10 (64-bit)

I tried to order a 364xl cartridge but the website kept showing 301 which I bought.  I don't think it's the right cartridge - can anyone tell me if I can use it?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-16-2016 03:48 AM

HP Recommended

Hi,

 

Depending on where you bought your printer, the number could be 364 or 564 (incuding XL). 364 is for 5520 printers bought in Western Europe, not 301.

 

364 cartridges are very popular, you should be able to find them in your country.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎09-16-2016 03:48 AM

HP Recommended

Hi,

 

Depending on where you bought your printer, the number could be 364 or 564 (incuding XL). 364 is for 5520 printers bought in Western Europe, not 301.

 

364 cartridges are very popular, you should be able to find them in your country.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎09-17-2016 07:45 AM

HP Recommended

Thanks for that - I thought 301 wasn't correct but  I find the website extremely difficult to negotiate and couldn't find the 364 anywhere.  I am now inclined to buy it from the local supermarket although it will be more expensive.  I don't even know if I can return it as it seems impossible to speak to someone to find out how to return it.  I am not happy with HP!!

Thank you for your help though.

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