internal error - false, position 0x1033c8

[luigi26]

hi, I have a problem with my printer.
As soon as I do to print, I get a white sheet with some writing
internal error false,
position: 0x1033c8
Sistem: H6FW / xl_pa
line: 312
Version: QPdl 1.40 11-14-2005

How can I solve?
Thank you

[jabzi]

Hello,

Please try the below steps that sould resolved the issue..

1. Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the printer to another computer that you know works and try a print job. Finally, try a new printer cable
2. Check the application's printer selection menu to ensure that your machine is selected.
3. Try printing a job from another application.
4. Exit Windows and reboot the computer. Turn the printer Off and back On again.
5. Now try printing, it should work