lLJ M608 slow printing

copyman1 · ‎12-15-2023

Hi,

This is a strange one. Customer has two M608 sitting side by side. They are both doing same thing, after about 1 min display goes dim which I'm assuming is enegry save mode. If customer sends a print job when display is dim it will take around 45 sec to 1 min to start printing. If display is normal & fully lit it prints almost immediately.
The reason I say it's a strange one, did a factory reset then disabled sleep & everything else related to energy save and still same issue.
Anyone ever see this before?
Thanks in advance

Repairatrooper · ‎12-15-2023

To the best of my knowledge you cannot disable sleep mode but can delay sleep by up to 119 minutes We typically set the low power mode to 60 -90 minutes. Setting to zero does not disable, but sets instant sleep when job is done.

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