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- Printers
- Printing Errors or Lights & Stuck Print Jobs
- labels are printing too high and off the label

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07-08-2018 02:07 PM
I just bought a new officejet pro 7740 and when i print on a file folder labels from avery model 05366 the print is too high and off the label... I have reconected my old officejet pro 8620 and it prints all right why ?
07-08-2018 05:06 PM - edited 07-08-2018 05:09 PM
There is apparently something different either in the software or in the settings.
I recently helped another member fix a "shrinkage" of the content in an Avery template (from the UK?). The underlying cause of the problem remained a mystery. Different exact issue and a different printer -- but the solution may work for you as well.
Avery Filing Labels - Template 5366
Procedure - Print Labels Actual Size
Make sure you have installed / updated:
(Side Bar: Your printer software needs Adobe Reader DC installed / updated even if you do not ordinarily use the program.)
If you are using the downloaded Word template (.docx), consider:
Office Word
Download the template - open in Word
If necessary:
Enable editing
File > Convert (If necessary to change the format to .docx)
Layout > Margins > Narrow
Set the font and other textual setups
Edit / Add content to each label
File > Save the document to your computer under a name of your choosing
Without closing the document,
File > Save-As > Save the document as a PDF file
Open the PDF document in Adobe Reader DC
Click the print icon
Under Properties
Paper Size = Letter (or the size as found in Word > Layout > Size)
Paper Source = Tray 1 (as opposed to leaving "automatic")
Paper Type = Brochure, Cardstock, or "some" form of thicker paper
Print on both sizes = OFF / None
Check each tab and all settings
Click back to tab Printing Shortcuts
Optional: Click Save As > Create a custom shortcut to use again later
Click OK to exit Properties / Shortcut settings
On the main PDF print menu
Under Page Sizing and Handling
Click box Size
Select Actual Size
Select Orientation = Portrait
Print the file
NOTES
- Use plain paper to test
If you don't like the results, if the fonts are weird, things look skewed, print the document as an image:
Click the Print icon
Adjust the settings in Properties and in the main PDF print menu
Click Advanced > Select to print the document as an image
Design and Print > Save to PDF > Open PDF file and print
- If you are using the Avery Design and Print software for PC / Mac, the program can Save and then open the file as a PDF document - the option to do so is selectable after you click Print. Once the document is opened as a PDF file, the printing instructions are the same as shown.
Reference Thread:
Re: Avery L7166 template printing 90%
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Answered? Click post "Accept as Solution" to help others find it.
07-09-2018 06:00 PM
Thanks for your help
but your solution is time wasting by saving my template as a pdf to then after print it.
I have luckily found a solution to the probem myself but i do not understand how on earth it would do that.
What i did is i tried to print on a brand new sheet of file labels and then magicly it was right on the spot, so i did a second try to see if it would work and then no it was to high again and off the label.
So i figured that when i had something on the first label sticker at the top of the sheet it printed at the right spot, so i did a few test and every time there is something to be printed in the first label at the top of the sheet all the other printing fall into the right place.
so now on i will never use my first sticker and allways print a dot (.) on it just for the other print to be at the right place
I havent tried with other template yet but it works with the avery 5366 model
it is weird but it works
Thanks for your help again
01-31-2019 11:52 AM
What a stupid but extremely easy solution!
HP Get your act together.
I was able to print these labels fine to my color laserjet M452 but my brand new OfficeJet Pro 8720 was always high and off the label. Your solution is the BOMB!
Thank you so much!