• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎06-30-2023 11:20 AM - last edited on ‎07-05-2023 12:29 PM by Retired

HP Recommended

Hi,

i'm trying to configure a m110w printer. communication and driver work correctly but unfortunately the configuration is not complete. i tried anything but nothing works!!! it's so frustrating and unnerving. I lost many hour of my life. I installed the printer with hp smart but it says "printer configuration not completed". In the printer web service i can see "web service status", "internet connection" and "connection of the printer to hp connected" that are ok! Hp print and scand doctor tell me that every check is ok (everything is green) but i can't print the test print page. This is the status of the printer in the webservice

 

"Printer setup incomplete. Your HP+ printer must be set up using the HP Smart app. Visit 123.hp.com to download the app and complete the guided setup. Any pages you have printed were intended for setup and have been exhausted. If you completed setup, turn your printer off for at least a minute, then turn it back on. Wait a few minutes to let your printer status refresh and try to print again. Visit hp.com/plus-support for additional setup help."

 

i tried to setup for hp+ with hp smart app but not works for me!

i tried to "Restore all network settings to their factory default values" e restart again but not work!

i don't know what can i do now.

 

I see blue wifi led static and orange attention light blink. Ready lighti is green and static.

Please help me. 

 

 

 

Category:
3 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.