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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-04-2019 03:23 AM

HP Recommended

This 59.F0 error is typically the result of a small sensor switch inside the ITB (Intermediate Transfer Belt) assembly that is not working correctly. It will have variable amounts of resistance as it is activated during the course of operation and causes the error. It's supposed to detect and report to the controller when the plates are moved into position to press the belt into contact for the toner cartridge drums for color printing.  HP came out with a new version of firmware for the DC Controller board to ignore this shortly after I brought it to HP's attention awhile ago since we were having so many issues with customer printers. The previous fix was to replace the ITB assy., which worked most of the time, but the firmware update should be tried first as it is quick and simple and we've had great success with it so far.

 

I have the HP FTP site for it, but you can get the firmware update easier at this location:
https://www.dropbox.com/sh/bb152avrl4ldbvq/AAAwFzMKOCxgKKrIPDgiL8C2a?dl=0

 

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‎09-04-2019 03:11 AM - last edited on ‎09-04-2019 08:41 AM by Retired

HP Recommended

HP777 serial number [edited]

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