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Microsoft Windows 11

I get the message printhead is missing, not detected or incorrectly installed. I have installed a new printhead, turned the printer and restarted.  nothing is working.

1 REPLY 1
HP Recommended

Hi @vgw52 

 

Welcome to the HP Support Community! We're thrilled to have you on board! 

 

Thanks for posting your query! We're here to help you get back up and running. 

 

To better assist you, could you please share your printer's model or product number? 

 

Since when are you facing this issue? 

 

Could you please elaborate on what's happening with your printer? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

 

We're all ears! 

 

Regards, 

Hawks_Eye

I am an HP Employee.
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