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HP Officejet Pro 8610 e-All-in-One Printer
Microsoft Windows 11

error missing or failed printhead, went through all of the steps with final suggestion, "buy a $250 new printhead, and if that doesn't work get the printer serviced".  Does it make sense to spend $250 just to find out that is not the solution?  Where can I get an HP printer serviced?

1 REPLY 1
HP Recommended

@KDHelpplease, Thanks for reaching out! I suggest you reach out to the nearest HP Authorised service center for personalized assistance. They can provide one-on-one help to fix the problem. 

  

Note: There might be a nominal charge for the service they provide. 

  

HP® Service Center Locator - United States | HP® Support 

  

Regards, 

ZOEY7886
I am an HP Employee

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