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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎10-05-2021 05:38 PM

HP Recommended

My new 305x printer cartridge does not fit my HP LaserJet Pro 400 M475dn printer. Strangely, this is the second of a two cartridge bundle, and the first one and many before these , worked fine. Could this be a mis-labeled product?

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2 REPLIES 2

‎10-05-2021 08:44 PM

HP Recommended

Is this OEM or 3rd party? Mislabels are extremely rare but could happen.  Compare a cartridge that fits to one that does not and you may notice slight differences in the shell of the cartridge.

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‎10-05-2021 08:49 PM

HP Recommended

Thank you for your response. The cartridge in question is true-blue HP as far as I know. I have purchased these larger capacity black toner cartridges before without a problem. This particular one is from a set of two packaged together; the first one was just fine as were many before that. It is a puzzle. Clearly the one that won't work for me is slightly "taller," but looks identical to the "A" color cartridges in form otherwise.

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