• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-19-2025 10:09 AM

HP Recommended
Product: HP ENVY 7645 e-All-in-One Printer

my HP 7640 printer gets an error message 0x8004005 driver not installed.  i cant print from my PC

1 REPLY 1

‎09-21-2025 02:17 PM

HP Recommended

@rsprings, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Driver Installation Issues for HP 7640 Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

The error message "0x8004005 driver not installed" indicates that there might be a problem with the printer driver installation on your PC. Here are steps you can take to resolve the issue:

 

Reinstall the Printer Driver

Uninstall the Current Driver:

  • Open the Control Panel on your PC.
  • Navigate to "Devices and Printers."
  • Locate your HP 7640 printer, right-click, and select "Remove device."

Download the Latest Driver:

  • Visit the HP Software and Driver Downloads.
  • Enter your printer model (HP 7640) and follow the prompts to find the latest driver suitable for your operating system.

Install the Driver:

  • Download and run the driver installation package from the HP website.
  • Follow the on-screen instructions to complete the installation.  

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.