my HP Deskjet GT5820 error code "E" with All Lights are blinking, please help me..

[Naff_ashr1]

my Printer HP Deskjet GT5820 display error code "E" with all lights are blinking . please help me for best solution, i have reset with combination hold button with tutorial on youtube, some times is work normaly, but seferal minutes the error code "E" is comeback again. help me please thank you

[VikramTheGreat]

Hi @Naff_ashr1,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand you are getting an E error and unable to use the printer, sorry to hear about the trouble you are facing, please try the steps shared below, this should help in solving the issue.

Please remove the Cartridges from the Printer if possible, and try a Hard Reset, do keep us posted to help you better

** Hard reset :
1. Turn the printer on, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer, if it does not automatically turn on. The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
9. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Please uninstall the HP Smart app --> restart the Device, Wi-Fi router and printer --> install it back and check

Please update the Firmware from this link, it will help on how to update the firmware on the printer or devices

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support