my HPdeskjet 3762 keeps reprinting endlessly the same document. how do i stop it?

[Cukor]

Hello everyone,

My HPdeskjet 3762 keeps reprinting endlessly the same document. how do I stop it? 

I have windows 11 OS.

Thanks in advance for any idea you can come up.

[Max3Aj]

@CukorWelcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP DeskJet 3762 keeps reprinting the same document endlessly on Windows 11, it’s likely due to a stuck print job or a miscommunication between the printer and the system. Here are some steps to help you stop the reprinting and prevent it from happening again:

Cancel All Print Jobs

• Press Windows + R, type control printers, and hit Enter.
• Right-click your HP DeskJet 3762 and select See what's printing.
• In the print queue window, click Printer > Cancel All Documents.

Restart Print Spooler Service

• Press Windows + R, type services.msc, and press Enter.
• Scroll down to Print Spooler, right-click it, and choose Restart.

Power Cycle the Printer

• Turn off the printer and unplug it from the power source.
• Wait for 60 seconds, then plug it back in and turn it on.

Check for Multiple Printer Instances

• Go to Control Panel > Devices and Printers.
• If you see more than one instance of your printer, remove duplicates by right-clicking and selecting Remove device.

Update or Reinstall Printer Driver

• Visit the official HP support page: Official HP® Support
• Download and install the latest driver for Windows 11.
• Alternatively, uninstall the printer from Settings > Bluetooth & devices > Printers & scanners, then reinstall it.

Check for Stuck Print Jobs in HP Smart App (if used)

• Open the HP Smart app and check the print queue.
• Cancel any stuck jobs from within the app.

Preventive Tips

• Always wait for a print job to finish before sending another.
• Avoid printing large documents with many pages unless necessary.
• Keep your printer firmware updated via HP Smart or the support site. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support