my Hp p1008 is not printing.

[ricky27]

It prints test page when given directly from printer ( by closing the lid several times) but fails to print test page when given from a computer. amber light blinks several times and then green light turns on. any idea.? Hardware should be fine as it can print test page directly. Gives an error ' Error printing on HP P1008'

I tried uninstalling the driver and reinstalling, restarting the print spooler , changing the usb port etc

[sandytechy20]

@ricky27

Welcome to the HP support community.

A general error or a manual feed error occurred. Follow these steps to recover from the error:

1. Remove all loose paper from the main tray, the priority feed slot, and the output bin.

      CAUTION: 

   Do not try to remove jammed paper at this stage.

2. Lift the print cartridge door, and then remove the print cartridge from the product.

   Figure : Remove the print cartridge

   

3. With both hands, grasp the paper where it is most visible, including the middle, and then carefully pull the paper out of the product.

   Figure : Remove jammed paper

   

4. Look inside the product for any torn pieces of paper or labels, and then remove them.

5. If any jammed paper remains in the input trays or the output tray, grasp it with both hands and gently remove it.

6. Reinsert the print cartridge, and then close the print cartridge door.

   Figure : Reinsert the print cartridge

   

7. Press the Power button () to turn off the product.

8. Wait 30 seconds, and then press the Power button () to turn on the product.

You can refer to this HP support community:- click here

I hope this helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[ricky27]

no sorry it didnt help

[sandytechy20]

@ricky27

This could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.