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Printer won't print. Low memory message. I unplugged printer and it still doesn't work. Do I need to go on web services to enable it??

 

1 REPLY 1
HP Recommended

Hi @Hear1,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

If your HP printer is displaying a low memory message and unplugging it did not resolve the issue, there are a few steps you can try to troubleshoot the problem.

 

  • Restart Your Computer: Sometimes, restarting your computer can help clear any print jobs or processes that might be causing the low memory issue.
  • Check Print Queue: Ensure that there are no pending print jobs in the print queue. If there are, try canceling them and then attempt to print again.
  • Update Printer Drivers: Outdated or incompatible printer drivers can sometimes cause printing issues. Visit the official HP website to download and install the latest drivers for your specific printer model.
  • Clear Printer Memory: Some printers have a limited internal memory for processing print jobs. If your printer allows it, you can try clearing the memory. Refer to your printer's user manual for instructions on how to do this.
  • Print a Test Page: Use the printer's control panel to print a test page. This can help determine if the issue is specific to your computer or if it's a problem with the printer itself.

 

If these steps do not resolve the issue and you still see a low memory message, you may want to check if there are any firmware updates available for your printer on the HP website. Firmware updates can sometimes address performance issues and improve compatibility.

 

Going to web services or the printer's online settings might be necessary for certain troubleshooting steps, especially if there are firmware updates or configuration changes that can be made through the printer's web interface.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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