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HP Recommended
HP DeskJet 4155e All-in-One Printer
Microsoft Windows 11

hp orange light will not Stob linking

1 REPLY 1
HP Recommended

Hi @chuckd225,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

If the orange light (or attention light) is blinking on your HP DeskJet 4155e All-in-One Printer, it typically indicates a problem with the printer that needs to be addressed. Here's how to troubleshoot the issue:

 

1. Check for Error Messages:

  • Look at the printer control panel or your computer for any specific error messages or codes that could indicate the problem.

2. Check for Paper Jam:

  • Open the printer's access doors and check if there is any paper jammed inside. Remove any stuck paper carefully to avoid damaging the printer.

3. Check Ink Cartridges:

  • Open the ink cartridge access door and ensure that both ink cartridges are properly installed.
  • If an ink cartridge is missing, incorrectly installed, or low on ink, the orange light may blink. Reseat the cartridges and ensure they click into place.
  • Check if the ink levels are low and replace any empty cartridges.

4. Close All Doors:

  • Make sure all access doors (paper tray, ink cartridge access, etc.) are properly closed. A partially open door can cause the light to blink.

5. Check for Wi-Fi Connection:

  • If the printer is connected via Wi-Fi and the connection has dropped, the orange light may blink. Ensure your printer is connected to the correct Wi-Fi network.
  • Reconnect the printer to your Wi-Fi network using the HP Smart app.

6. Reset the Printer:

  • Power off the printer and unplug it from the power source.
  • Wait for 60 seconds.
  • Plug the printer back in and turn it on. Check if the orange light stops blinking.

 

You may also refer to this document for more information.

 

If the orange light continues to blink after trying these steps, this could be a hardware issue. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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