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‎10-28-2020 03:42 PM

HP Recommended
Product: envy pro 6452
Operating System: Microsoft Windows 10 (64-bit)

Plusieurs problèmes relié à mon nouvel HP Envy Pro 6452 :

1. ne conserve pas sa connection (toujours non connecté)

2. lorsque j'utilise HP smart, impossible de numériser, le message d'erreur suivant apparait:  '' Problème lié au scanner a été détecté. Redémarrer l'imprimante et réessayer''.   

3. le bouton power on/off ne fonctionne pas

4. le bouton ''reset wireless'' ne fonctionne pas

Category:
1 REPLY 1

‎10-28-2020 04:20 PM

HP Recommended

Hi Cocopop

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
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