my paper size is stuck at a very small size and won't go back to 8.5 x 11.

[Rosebud40]

my paper size is stuck at a very small size and won't go back to 8.5 x 11.

[Dragon-Fur]

@Rosebud40 

Ideas...

Open the printer tray - wait a few seconds - close the tray.

Check for a message on the printer - edit / modify / change the paper size & type.

If your printer is connected to your network,

You might be able to use the Embedded Web Server (EWS) to check / modify the Tray and Paper Management settings.

Example - Embedded Web Server (EWS) - Browser

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Model Dependent:  Advanced section

Click Apply to save changes

Example - Retain / Modify / Check Paper Size & Type - Tray and Paper Management

Retain_Printing_Preferences_10

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