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- my printer changed its font to be very small type and we can...

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09-22-2012 09:22 AM
model of printer officejet 4500 all in one printer, Operating on windows XP
The printer changed it's own font. I cannot find anything to change it back. It is incredibly small and hard to read. I have tried to restore defaults that did not work.
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Accepted Solutions
09-29-2012 06:42 PM
Ok when you open firefox go to File > Page Setup > Scale.
Change the scale size and see if that makes a difference when you print.
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.
09-24-2012 08:58 AM
HI kcaebone,
In order to change the font you may want to make the change in the application you are printing from. For example if you are printing a Microsoft Word Document you would change the font in word. Here is a link to an article that shows you how to change font in Word 2000.
Also try going into your printer properties (start> control panel> printers and other hardware>select that printer>PROPERTIES) and check each tab (if there are more than one) looking specifically to see if there is a check mark or the 'radio button' is selected on an option that says something like 'fit to one page', or 'fit to page', etc.
An even quicker 'fix' would be to see if you have an option in the properties to reset all settings to default-- which would return any changes made to where they were when you first used the printer.
Hope this is helpful.
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.
09-26-2012 08:14 AM
I tried resetting printer defaults and it does nothing. I also could not find any tabs for fit to page printing. I am still at a loss. It will print normally in Word and wordpad, but not from the internet or yahoo e-mail.
09-26-2012 02:43 PM
HI kcabone,
What web browser are you using ?
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.
09-27-2012 01:59 PM
OK , what about if you print from Internet Explorer or another browser ?
Does it still look small or normal ?
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.
09-28-2012 07:13 AM
HI kcaebone,
Go to this link and follow the steps. This will show you how to zoom out and reset the view in firefox so you can get it back to normal again. Make sure to post back and let me know how it goes.
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.
09-29-2012 06:42 PM
Ok when you open firefox go to File > Page Setup > Scale.
Change the scale size and see if that makes a difference when you print.
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.