my printer is not printing- just blank pages come out.

[Nicolo3]

Hp desk jet 2755e all in one printer.  Printer is printing blank pages.  Ink is full, paper is correct paper, I have done a printhead cleaning x3 and have done an update.  What could be the problem?  

[Max3Aj]

Hi @Nicolo3, Welcome to the HP Support Community!

Thanks for reaching out about your query regarding the blank pages printed! 
If your HP DeskJet 2755e All-in-One Printer is printing blank pages despite having full ink, correct paper, and after performing printhead cleanings, here are some possible causes and solutions:

Check Ink Cartridge Venting

• Remove the cartridges and inspect the vent area (top part where air enters).
• If there is any tape or dried ink blocking the vent, clean it with a lint-free cloth.
• Reinsert the cartridges and try printing.

Align the Printhead

• Go to HP Smart app or HP Printer Assistant → Print & Scan → Printer Maintenance → Align Printhead.
• Print an alignment page and follow on-screen instructions.

Print a Test Page

• Try printing a Print Quality Diagnostic Page:
  • Press and hold the Wireless + Cancel buttons together until the Power button blinks.
  • Release the buttons and check if any color is printed.

Check Cartridge Installation

• Open the printer lid and make sure both the black and tri-color cartridges are seated properly.
• Remove and reseat them to ensure proper contact.

[Max3Aj]

Try a Hard Reset

• Turn off the printer and unplug it from power for 5 minutes.
• Plug it back in and restart.

Check Printer Queue & Drivers

• Remove and reinstall the printer driver:
  • Uninstall: Go to Control Panel → Devices & Printers → Right-click on your HP printer and select Remove device.
  • Reinstall: Download the latest driver from HP Support and install it.

Test with HP Print and Scan Doctor

• Download and run HP Print and Scan Doctor.
• Follow the steps to diagnose and fix printing issues.

Check Firmware Update

• Ensure your printer’s firmware is up to date:
  • Open HP Smart app → Printer Settings → Advanced Settings → Firmware Update.

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful!

Take care, and have an amazing day!

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Regards,

Max3Aj