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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- need to know which color cartridge I need to replace. Messag...

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02-26-2024 11:00 AM
Have a Color Laser Jet Pro MFP M277dw. When I print getting message, "Replace supply, printing black". Before would get message telling me what color cartridge I needed to replace. I don't want to replace all my color cartridges. Is there anyway to find out which color cartridge needs to be replaced.?
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Accepted Solutions
02-26-2024 11:07 AM - edited 02-26-2024 11:39 AM
Hi,
you need HP 201A or HP 201X, see here: Replacement cartridges for this printer
or open the printer and check which cartridge(s) are installed.
Kind Regards
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.
Inquiries via private messages (PM) cannot be answered.
02-26-2024 11:07 AM - edited 02-26-2024 11:39 AM
Hi,
you need HP 201A or HP 201X, see here: Replacement cartridges for this printer
or open the printer and check which cartridge(s) are installed.
Kind Regards
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.
Inquiries via private messages (PM) cannot be answered.
02-26-2024 11:24 AM
Print the supplies status page https://www.youtube.com/watch?v=MjT6rCrBNng
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
02-27-2024 04:28 AM
You’re very welcome, great to hear that the problem has been resolved.
Kind Regards
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.
Inquiries via private messages (PM) cannot be answered.