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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- no setup carts for HP Envy 5055

Create an account on the HP Community to personalize your profile and ask a question
08-14-2019 04:13 PM
Hi there, thank you for contacting the HP Support Community. I have read your post regarding the "Setup Ink Cartridge" and I'd be glad to assist you here.
I have sent you a Private Message with the troubleshooting steps specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.
Let me know how that goes.
Jeet_Singh
I am an HP Employee
08-27-2019 12:10 PM
Thank you for posting your query on HP Support Community,
In order to bypass the setup cartridges message and use the regular ink cartridges, I believe we can bypass the setup by performing a reset.
I have sent you a Private Message with the troubleshooting steps specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.
Let me know how that goes.
Jeet_Singh
I am an HP Employee
10-07-2019 02:49 AM
11-13-2019 02:17 AM
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
Asmita
I am an HP Employee